Provide an extra check when submitting important forms
If by submitting a form an irreversible action that can have major consequences is taken, it should be possible to cancel, review or confirm the submission of the form.
Visitors with a functional impairment often run a higher risk of making mistakes. People with dyslexia can flip letters and numbers around and people with motor disabilities can accidentally hit keys. In fact, all visitors benefit from the possibility of avoiding serious mistakes.
For a form that involves a legal or financial transaction, you can use one of the following techniques:
- After submitting the form, give the visitor a certain amount of time to change or cancel the submission.
- Before the form is sent, show an overview of the entered data and offer the visitor the opportunity to change it.
- Add a checkbox to the form that allows the visitor to indicate that they have checked the information and that it is correct before submitting the form.
With a form that allows the visitor to change or delete data, such as profile data on a website, you can use one of the following techniques:
- Provide the option to recover deleted data.
- Request confirmation to proceed with the action of modifying or deleting.
- Add a checkbox to the form that allows the visitor to indicate that they have checked the information and that it is correct before submitting the form.
With a form that allows the visitor to answer questions from a test or an exam, you can use one of the following techniques:
- Provide a possibility to review and correct the answers before they are submitted.
- Request confirmation to continue submitting the answers.